Dr. Bernd Matschy & Dr. Herwik Matschy
According to our open methodology, this clinic scored 54.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #14 of 26 ranked clinics · Last checked: 1 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#1454.4/100
- Best for Expats#1448.8/100
- Best for Dental Implants#1250/100
- Best for Emergency Dental Care#1149.3/100
- Best Price Transparency#1535.4/100
- Best English-speaking Clinics#1351/100
- Best for Families / Children#952.1/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Two-dentist general practice in central Graz (Murgasse) run by Dr. Bernd Matschy (statutory-insurance contracted) and Dr. Herwik Matschy (private/Wahlarzt), offering implants, ceramic veneers, root-canal treatment, periodontics, oral surgery, paediatric dentistry, laser treatment and a same-day emergency pain-relief service.
Strengths
- Information Transparency: 16 of 20 points.
- AI & Search Visibility: 9 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✗ | Dentist specializations listed No formal specialization stated for either dentist beyond general dentistry. [s1] | 0/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✗ | English website version [s1] | 0/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-01 [sm] | 6/6 |
| ◐ | Google review volume [sm] | 2.5/3 |
| ◐ | Review recency Most recent visible review ~10 months before the check. [sm] | 1.5/3 |
| ✗ | Clinic responds to reviews None of the 14 reviews read from the last 24 months (2025-01-28 to 2026-10-02) carries an owner reply on the Google listing (read 2026-10-05). [matschy-murgasse-r6rep-2] | 0/2 |
| ✗ | No recurring complaints Of 412 Google reviews, 8 are one- or two-star (1.9 %); three of the five lowest-rated (2021-2026) describe front-desk problems: a receptionist turning a patient away, an appointment cancelled a day ahead after a long wait, unfriendly staff (read 2026-10-02). [matschy-murgasse-r6rep] | 0/2 |
| ✓ | No suspicious review patterns No five-star cluster and no repeated wording in the 15 Google reviews read (2021-01-27 to 2026-09-27); 9 are from accounts with other reviews of their own (read 2026-10-02). [matschy-murgasse-r6rep] | 2/2 |
| ? | Active Facebook presence Not established: no Facebook page is linked from the clinic's own channels, and none was found under its name (checked 2026-10-02). | 0/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms 12 reviews, 4.0 rating on DocFinder as of 2026-09-01. [sd] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ? | Orthodontics | 0/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care Site: "Emergency pain relief"; emergency service available daily from 9:00. [s1] | 1.5/1.5 |
| ✓ | Works with international patients Google reviews from English-speaking patients, one explicitly confirming "Dr Matschy speaks English". [sm] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken Google review (Leila K): "Dr Matschy speaks English". [sm] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ✗ | Convenient opening hours Mon-Thu 9-13/15-17, Fri 8-12; no evening or weekend hours in the regular schedule. [s1] | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Austria", "English speaking dentist Austria", "dental implants Austria", "emergency dentist Austria", "Austria dental clinic for expats".
| ✓ | Mentioned for: best dentist Austria Dr. Herwik Matschy named among "popular dentists in Graz" in results for this query. [sqa] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Austria [sqb] | 0/1 |
| ✓ | Mentioned for: dental implants Austria Practice's dedicated implants page (zahnarzt-matschy.dental/zahnimplantate-graz/) surfaced directly in results. [sqc] | 1/1 |
| ✓ | Mentioned for: emergency dentist Austria Practice address/phone (Murgasse 4/I, 8010 Graz) surfaced directly in results. [sqd] | 1/1 |
| ✓ | Mentioned for: Austria dental clinic for expats Dr. Herwik Matschy named among popular Graz dentists surfaced for this query. [sqe] | 1/1 |
| ✓ | Structured data on website Homepage JSON-LD declares Organization and Dentist. [matschy-murgasse-r6s] | 1.5/1.5 |
| ✓ | Google indexing quality Practice's own pages/name surfaced directly across 4 of the 5 canonical queries. [sqa] [sqc] [sqd] [sqe] | 2/2 |
| ✓ | Dedicated service pages Dedicated implants page found: zahnarzt-matschy.dental/zahnimplantate-graz/. [sqc] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Zahnklinik Wien Döbling9.5 of 100View report → report in German
- #2Zahnärzte am Stadtpark25 of 100View report → report in German
- #3Zahnartist (DDr. Emina Kabil, MSc)0 of 100View report → report in German
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & dental chamber register entries
| Dentist | Specialization | Chamber entry | Notes |
|---|---|---|---|
| Dr. Bernd Matschy [sr] | General dentistry (statutory-insurance contracted) | not published | Confirmed on the public register of Landeszahnärztekammer Steiermark, which publishes no licence number. |
| Dr. Herwik Matschy [sr2] | General dentistry (private / Wahlarzt) | not published | — |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: Active Facebook presence
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Orthodontics
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.zahnarzt-matschy.dental/ |
|---|---|
| Phone | +43 316 823491 |
| Google Maps | Map listing |
| Address | Murgasse 4, 8010 Graz, Austria |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.zahnarzt-matschy.dental/ | Services, contacts, address, hours, dentists, no English version, no prices. | 2026-09-01 |
| sr | https://stmk.zahnaerztekammer.at/patientinnen/zahnaerztinnensuche | Landeszahnärztekammer Steiermark search form: Nachname = "Matschy" returned one result, "Matschy Bernd (Dr.)", Murgasse 4, 8010 Graz, Tel 0316/823491, Art der Berufsausübung: Niedergelassen. | 2026-09-01 |
| sr2 | https://stmk.zahnaerztekammer.at/patientinnen/zahnaerztinnensuche | Landeszahnärztekammer Steiermark search form: Vorname = "Herwik", Nachname = "Matschy" (exact name) returned zero results — empty-result banner shown, confirmed not a broken form (the "Matschy" surname-only search above returns the one Bernd Matschy result correctly). | 2026-09-01 |
| sm | https://www.google.com/maps/place/Dr.+Bernd+Matschy/@47.0714672,15.… | Google rating 4.9 (409 reviews) as of 2026-09-01, address, geo, review text. | 2026-09-01 |
| sd | https://www.docfinder.at/zahnarzt/8010-graz/dr-bernd-matschy | DocFinder rating 4.0 (12 reviews) as of 2026-09-01. | 2026-09-01 |
| sqa | search:best dentist Graz | AI/search visibility scout 2026-09-01 | 2026-09-01 |
| sqb | search:English speaking dentist Graz | AI/search visibility scout 2026-09-01 | 2026-09-01 |
| sqc | search:dental implants Graz | AI/search visibility scout 2026-09-01 | 2026-09-01 |
| sqd | search:emergency dentist Graz | AI/search visibility scout 2026-09-01 | 2026-09-01 |
| sqe | search:Graz dental clinic for expats | AI/search visibility scout 2026-09-01 | 2026-09-01 |
| matschy-murgasse-r6s | https://www.zahnarzt-matschy.dental/ | Homepage HTML has JSON-LD of type Organization and Dentist (alongside WebPage, ReadAction, BreadcrumbList and ListItem) (read 2026-10-02). | 2026-10-02 |
| matschy-murgasse-r6rep | https://www.google.com/maps?cid=15054335072807327701&hl=en | Google listing "Dr. Bernd Matschy", read 2026-10-02 with its reviews sorted lowest first, newest first, highest first and by relevance: rating 4.9 from 412 reviews, histogram 7 one-star, 1 two-star, 0 three-star, 4 four-star, 400 five-star; 15 distinct reviews read (dated 2021-01-27 to 2026-09-27), 0 with an owner reply; the lowest-rated reviews read are dated 2021-2026. | 2026-10-02 |
| matschy-murgasse-r6rep-2 | https://www.google.com/maps?cid=15054335072807327701&hl=en | Google listing "Dr. Bernd Matschy", read 2026-10-05 with its reviews sorted lowest first, newest first, highest first, by relevance, by relevance in the local language and newest first in the local language: rating 4.9 from 412 reviews, histogram 7 one-star, 1 two-star, 0 three-star, 4 four-star, 400 five-star; 21 distinct reviews read (dated 2021-01-27 to 2026-10-02), 0 with an owner reply; the lowest-rated reviews read are dated 2021-2026. | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Reputation check 2026-10-05 on the clinic's Google listing (21 reviews read): owner replies to reviews no. |
| 2026-10-02 | Reputation check 2026-10-02 on the clinic's Google listing (15 reviews read): recurring complaints yes, suspicious review patterns no; owner replies to reviews left unassessed. |
| 2026-10-02 | Read the clinic website (homepage, sitemap and service pages): structured data found. |
| 2026-09-01 | Initial research |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.
Contact us about Dr. Bernd Matschy & Dr. Herwik Matschy Email us