Smile Lounge
According to our open methodology, this clinic scored 55.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #12 of 26 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1255.6/100
- Best for Expats#1152.5/100
- Best for Dental Implants#1548/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1038.7/100
- Best English-speaking Clinics#1057.3/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No mention of anaesthesia/sedation methods found on clinic site.
Summary
Private practice at Börseplatz in the 1st district focused on ceramic (metal-free) implants, clear aligners, aesthetic and biological dentistry, and professional oral hygiene.
Prices not published. Emergency and pediatric care not mentioned on the site.
Strengths
- Information Transparency: 20 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Timea Wicker and DDr. Akos Feher. [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [smile-lounge-refresh] | 4/6 |
| ◐ | Google review volume [smile-lounge-refresh] | 1/3 |
| ◐ | Review recency Newest Google review is dated 2026-04-05 (listing read 2026-09-25). [smile-lounge-gbp-2026-09-25] | 1.5/3 |
| ? | Clinic responds to reviews Only older owner replies were found: 1 of the 11 reviews read carry one, the latest dated 2022-12-06 (to a review of 2022-12-05), and none to a review from the last 12 months. [smile-lounge-r6rep] | 0/2 |
| ✓ | No recurring complaints Of 26 Google reviews, 2 are one- or two-star (7.7 %); the lowest-rated read (2022-2026) raise different matters (a hygiene visit in 2026 and a two-word complaint in 2022), so no complaint recurs (read 2026-10-02). [smile-lounge-r6rep] | 2/2 |
| ? | No suspicious review patterns 5 five-star reviews were posted between 2023-05-01 and 2023-05-04 (19 % of the 26 on the listing); the evidence is not conclusive, so the criterion is left unassessed (read 2026-10-05). | 0/2 |
| ✓ | Active Facebook presence [s2] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms Both dentists of the practice are reviewed on DocFinder: Dr Timea Wicker (5.0 from 19 reviews) and DDr Akos Feher (4.9 from 31 reviews), both at Börseplatz 6/1/8. [smile-lounge-deepen] [smile-lounge-deepen-2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Austria", "English speaking dentist Austria", "dental implants Austria", "emergency dentist Austria", "Austria dental clinic for expats".
| ✗ | Mentioned for: best dentist Austria [sq] | 0/1 |
| ✓ | Mentioned for: English speaking dentist Austria [sq] | 1/1 |
| ✓ | Mentioned for: dental implants Austria [sq] | 1/1 |
| ✗ | Mentioned for: emergency dentist Austria [sq] | 0/1 |
| ✗ | Mentioned for: Austria dental clinic for expats [sq] | 0/1 |
| ✓ | Structured data on website Homepage JSON-LD declares Organization. [smile-lounge-r6s] | 1.5/1.5 |
| ✓ | Google indexing quality [sq] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Zahnklinik Wien Döbling9.5 of 100View report → report in German
- #2Zahnärzte am Stadtpark25 of 100View report → report in German
- #3Zahnartist (DDr. Emina Kabil, MSc)0 of 100View report → report in German
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & dental chamber register entries
| Dentist | Specialization | Chamber entry | Notes |
|---|---|---|---|
| Dr. Timea Wicker, MSc [s1] [smile-lounge-doclic] | Clear aligner therapy, aesthetic dentistry, periodontics | not published | Confirmed on the public register of Landeszahnärztekammer für Wien, which publishes no licence number. |
| DDr. Akos Feher [s1] [smile-lounge-doclic] [smile-lounge-doclic-2] | Oral surgery, implantology (ceramic implants) | not published | Confirmed on the public register of Landeszahnärztekammer für Wien, which publishes no licence number. |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- Communication & Service: Convenient opening hours
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.wien-zahnarzt.at/en/home/ |
|---|---|
| Phone | +43 720 775394 |
| https://www.facebook.com/smileloungeborseplatz/ | |
| Google Maps | Map listing |
| Address | Börseplatz 6/1/8, 1010 Wien, Austria |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.wien-zahnarzt.at/en/home/ | Name, address, contacts, dentists, services, English version. | 2026-07-12 |
| s2 | https://wanderlog.com/place/details/10020414/smile-lounge-zahnarzt-… | Google rating 4.8 / 17 reviews; other platforms. | 2026-07-12 |
| sq | search:English speaking dentist Vienna / dental implants Vienna | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| smile-lounge-refresh | https://www.google.com/maps/place/Smile+Lounge+-+Zahnarzt+1010+Wien… | Google rating 4.7 (26 reviews) as of 2026-08-25 | 2026-08-25 |
| smile-lounge-doclic | https://wr.zahnaerztekammer.at/patientinnen/zahnaerztinnensuche | searched: Nachname=Feher — returned 'Fehér Ákos (Dr.)' at Börseplatz 6/1/8, 1010 Wien, Niedergelassen (Hungarian-diacritic spelling in the registry) — matches the clinic's address exactly. | 2026-08-26 |
| smile-lounge-doclic-2 | https://www.gesundheit.gv.at/gda.html?term=Fehér&state=Wien&categor… | GDA-Suche cross-check with the accented spelling: 'Dr. med. univ. Ákos Fehér', Börseplatz 6/1/8, 1010 Wien (plain 'Feher' spelling instead returned an unrelated Balazs Fehér at a different address). | 2026-08-26 |
| smile-lounge-gbp-2026-09-25 | https://www.google.com/maps?cid=8376387047813721491&hl=en | Google listing read on 2026-09-25: rating 4.7 from 26 reviews; star histogram 1★ 2 / 2★ 0 / 3★ 0 / 4★ 0 / 5★ 24; newest review dated 2026-04-05. | 2026-09-25 |
| smile-lounge-deepen | https://www.docfinder.at/zahnarzt/1010-wien/dr-timea-wicker | DocFinder: profile of Dr. med. dent. Timea Wicker, Börseplatz 6/1/8, 1010 Wien (the practice's address): rating 5.0 from 19 reviews, with a "Bewertung schreiben" (write a review) control (checked 2026-10-01) | 2026-10-01 |
| smile-lounge-deepen-2 | https://www.docfinder.at/zahnarzt/1010-wien/dr-akos-feher | DocFinder: profile of DDr. Akos Feher, Börseplatz 6/1/8, 1010 Wien (the practice's address): rating 4.9 from 31 reviews (checked 2026-10-01) | 2026-10-01 |
| smile-lounge-r6s | https://www.wien-zahnarzt.at/en/home/ | Homepage HTML has JSON-LD of type Organization (alongside ImageObject, WebSite, SearchAction and WebPage) (read 2026-10-02). | 2026-10-02 |
| smile-lounge-r6rep | https://www.google.com/maps?cid=8376387047813721491&hl=en | Google listing "Smile Lounge - Zahnarzt 1010 Wien", read 2026-10-02 with its reviews sorted lowest first, newest first, highest first and by relevance: rating 4.7 from 26 reviews, histogram 2 one-star, 0 two-star, 0 three-star, 0 four-star, 24 five-star; 11 distinct reviews read (dated 2022-12-05 to 2026-04-05), 1 with an owner reply; the lowest-rated reviews read are dated 2022-2026. | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Reputation check 2026-10-05 on the clinic's Google listing (13 reviews read): nothing settled; owner replies to reviews, suspicious review patterns left unassessed. |
| 2026-10-02 | Reputation check 2026-10-02 on the clinic's Google listing (11 reviews read): recurring complaints no; owner replies to reviews, suspicious review patterns left unassessed. |
| 2026-10-02 | Read the clinic website (homepage, sitemap and service pages): structured data found. |
| 2026-10-01 | Other review platforms re-checked on 2026-10-01: DocFinder (profiles of both dentists, 19 and 31 reviews); the trip-planner page cited before is not a review platform. |
| 2026-09-29 | Corrected 2026-09-29: review recency within a year (newest review dated 2026-04-05). |
| 2026-08-26 | License verification 2026-08-26 against Landeszahnärztekammer für Wien: both Dr. Timea Wicker and DDr. Akos Feher (registry spelling 'Ákos Fehér') confirmed Niedergelassen at the clinic's Börseplatz address; no separate clinic-level facility licence found or expected for this partner Ordination. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address, and open status; corrected phone from +43 1 375 9999 to +43 720 775394 (matches both clinic site and Google Maps); rating changed 4.8 to 4.7 and review count 17 to 26. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.